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Version 1.0
Created: 11 July 2024
Updated: 11 July 2024

How to do Customer/Project/Product/Services/UOM Bulk Update?

*Note: This guide for Bulk Update is to batch edit existing data in the system. To import new data, please refer to the related articles attached at the bottom of the page.

  1. If you want to do bulk update for customer, at the desktop site’s navigation bar, go to Import > Customer Bulk Update.
    Do Customer Bulk Update Here: https://system.caction.com/customerbulkimport
    Do Project Bulk Update Here: https://system.caction.com/dealbulkimport
    Do Product/Services Bulk Update Here: https://system.caction.com/productbulkimport
    Do UOM Bulk Update Here: https://system.caction.com/uomimport/uomedit

    Customer Bulk Update Step 1

  2. Select the customer range to update.

    Customer Bulk Update Step 2

  3. Click “Download Customer excel data”.

    Customer Bulk Update Step 3

  4. Update the customer details.
    a. The details include:
    • Customer Name
    • Company Name
    • Phone
    • Email
    • Address
    • Assign - Which user is assigned to this [Customer]
    • View - Which user can view this [Customer]
    • Category - If blank, default category (First in the list will be selected)
    • Status - If blank, default status (First in the list will be selected)
    • Depart assign - Which Department is assigned to this [Customer]
    • Depart view - Which Department can view this [Customer]

    Customer Bulk Update Step 4

  5. Make sure all the updated information of the customers is correct and save the file.

    Customer Bulk Update Step 5

  6. Go back to the customer bulk update page and choose the correct file by clicking “Choose File” to import.

    Customer Bulk Update Step 6

  7. Make sure the file uploaded is correct.

    Customer Bulk Update Step 7

  8. Click on the “SUBMIT” button.

    Customer Bulk Update Step 8

  9. Click “Yes” to confirm the action.

    Customer Bulk Update Step 9

  10. Click “OK” and the customer details have been updated successfully.

    Customer Bulk Update Step 10




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