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Version 1.0
Created: 24 May 2024
Updated: 23 January 2025

How to Replace Resigned User with A New User in The System?

Differences between delete, deactivate and replace user

  Delete Deactivate Change
User can access the system. No No Yes
Data will remain in the system. No Yes Yes
The users’ jobs can be traced in the schedule and metrics overview pages. No Yes Yes



Navigate to others.

⚠ Change to a New User

What happens if I replace a resigned user with a new user in the system?

How to change to a new user?

  1. Go to desktop site navigation bar > HR Suite > User List.
    Open User List Page Here: https://system.caction.com/usermanage/userlist
    *Note: Only certain admins can deactivate users.

    User List

  2. Navigate to the user you want to change the details to the new user.

    User in User List

  3. Click on the “Blue Pencil” icon to change the user details.

    Edit Button

  4. Replace the original details with the new user’s information.
    a. The details include:
    - Name
    - Telephone
    - Email (optional if the user only uses a mobile device)
    - User Group
    - Account Type
    - Staff Category

    Change User Details

  5. Click “Submit Form” and the user details has been changed successfully.

    Submit Form Button




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