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Version 1.0
Created: 9 July 2024
Updated: 9 July 2024

How to Generate and Share QR Code for Public Form?

*Note: Provide a QR code for customers who prefer to submit service inquiries or tech support tickets via a form. This allows them to access and submit the form at their convenience.

Navigate to the section by clicking it.

*Note: The tutorial below is based on Asset Page but all of these can be applied to other data level such as Customer, Project, Job, and Digital Form.

Generate QR Code For Asset - Desktop

  1. For example, if you want to create a Public Form for an asset, go to Main Navigation > Business Management > Asset List.
    Open Asset List Page Here: https://system.caction.com/asset-list

    Creation of Public Form Step 1

  2. Choose the asset you want and click the expand button beside.

    Creation of Public Form Step 2

  3. At the top right corner of “Asset Details” page, click the ellipsis.

    Creation of Public Form Step 3

  4. If the asset’s QR code has not generated before, click “Generate QR”.

    Creation of Public Form Step 4

*Note: If you don’t see this option to generate a QR, please contact your admin to request for permission.

  1. The generated QR code will appear as the image below.

    Creation of Public Form Step 5


Send Public Form to Customer - Desktop

Print QR

  1. If you wish to print the QR code for the asset, click “Print QR”.

    Print QR Code for Asset Step 1


  2. After done for the print setting, click on the “Print” button and the asset’s QR code has been printed.

    Print QR Code for Asset Step 2

    *Note: To ensure optimal printing, you can use your own preferred printer hardware.

  3. Use the external QR code scanner to scan this QR code and the Public Form will show as the image below.

    Public Form


Copy Link

  1. For example, if you wish to copy the link of the asset and send it to a customer using WhatsApp, click “Copy Link.”

    Copy and Send Link of Asset to Customer Step 1


  2. On the WhatsApp page, press Ctrl + V to paste the link.

    Copy and Send Link of Asset to Customer Step 2


  3. Click the send button to send the asset link to the customer.

    Copy and Send Link of Asset to Customer Step 3


  4. After you successfully send the link to the customer, it will appear as shown in the picture below.

    Copy and Send Link of Asset to Customer Step 4

    *Note: Due to WhatsApp’s policy, users must either save your contact or reply to you at least once before they can open your link.

  5. When the link is open, the Public Form will show as the image below.

    Public Form


Download QR

  1. If you want to save the QR code in your desktop, click “Download QR”.

    Download QR in Desktop Step 1


  2. The QR code will appear at the top in your desktop’s “File Explorer” > “Desktop” > “Downloads”.

    Download QR in Desktop Step 2



Genarate QR Code For Asset - Mobile App

  1. In Caction Mobile App, click “Dashboard” page.

    Creation of Public Form in App Step 1


  2. Click “Asset”.

    Creation of Public Form in App Step 2


  3. Click the asset that you want to generate QR code.

    Creation of Public Form in App Step 3


  4. Click the three dots icon.

    Creation of Public Form in App Step 4


  5. Click “Genarate QR Code” if you are the first time to generate a QR code for this asset.

    Creation of Public Form in App Step 5

    *Note: If you don’t see this option to generate a QR, please contact your admin to request for permission.

  6. Select the “Template” you want.

    *Note: This template refers to the placement of the company logo in the center of the QR code.

    Creation of Public Form in App Step 6


  7. When you saw this “Success” prompt, means that the QR Code for this asset has been generated.

    Creation of Public Form in App Step 7


Send Asset Link to Customer - Mobile App

  1. Click the three dots icon.

    Send Asset Link to Customer Step 1


  2. Click “Share Asset Link”.

    Send Asset Link to Customer Step 2


  3. Click “Share Link by Whatsapp”.

    Send Asset Link to Customer Step 3


  4. Select the customer that you want to send the asset link to.

    Send Asset Link to Customer Step 4


  5. Click the forward message button.

    Send Asset Link to Customer Step 5


  6. Click the send button to send the asset link to customer.

    Send Asset Link to Customer Step 6


  7. The asset link has been sent successfully to your customer as image shown below.

    Send Asset Link to Customer Step 7


  8. When the link is open, the Public Form will show as the image below.

    Public Form




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